Scenario: If passengers were complaining about a baby crying on board, what would you do in this situation?
Cabin Crew Interviews
Cabin Crew Interview Questions
"Employers interviewing to hire flight attendants are foremost looking for candidates with superb customer service skills. Be ready to answer a majority of situational questions that will assess your interpersonal skills and conflict resolution abilities, such as handling an upset or anxious passenger, an unmotivated coworker, or a tense emergency situation."
4,791 cabin crew interview questions shared by candidates
Sell yourself to me (describe yourself in three words)
At assessment day: height and seatbelt check, presentation about yourself. 2 group exercises in morning. Interviews in afternoon.
What my qualities are and work ethic
they asked where they are
Tell me a time you had conflict with a co-worker and how you handled it? - Tell me a time you demonstrated premium customer service etc
We were given a group discussion task to create a new promotion for Qantas Airways, and the session lasted about 15 minutes.
What was your most unforgettable working experience and why?
Why do you want to work for Qantas?
Tell us a time where you have went above and beyond in customer servive.
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