How to deal with a difficult passenger?
Cabin Crew Interviews
Cabin Crew Interview Questions
"Employers interviewing to hire flight attendants are foremost looking for candidates with superb customer service skills. Be ready to answer a majority of situational questions that will assess your interpersonal skills and conflict resolution abilities, such as handling an upset or anxious passenger, an unmotivated coworker, or a tense emergency situation."
4,791 cabin crew interview questions shared by candidates
Why you wanna work for BA?
Why do you want to work for BA, what does good customer service mean to you
Lots of questions around customer service
Lots of group work that didn’t seem to serve a purpose
Tell us about a time you went above and beyond at work
Just basic group tests. They want to see how you interact with other people.
Tell us about your strengths and weaknesses
Give an example of a time you were under pressure at work
How have i exceeded a customers expectations?
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