Why M&S?
Cafe Service Associate Interview Questions
1,231 cafe service associate interview questions shared by candidates
Did you have an experience in a similar role before?
Pnl , cogs , team management, guest complaint ect
Tell me a time when you found it difficulty work with
When is a time you have shown innovation, inspiration, integrity and in touch- in terms of the work place
Why do you want to work for M&S, What do you do in a stressful situation. How have you shown excellent customer service.
Tell me a time you received great customer service?
What are your general interests?
Give a time when you have worked well in a team”, “When have you gone above and beyond for a customer”
Nothing too unexpected, they ask the normal 'tell me about a time, ect'. But also asked a scenario about what to do if someone was unable to find an item. Obvious answer was call some to check back room, not available offer to call another store or have item bought online.
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