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Call Center Rep Interview Questions
3,450 call center rep interview questions shared by candidates
Don’t really remember what they asked
Why do you want to work here.
They didn't show up for the scheduled meeting.
The phone call is about an hour long and they are going to ask your prior experience in dealing with people and prior customers that where angry.
There wasn't really a particular difficult questions. I was well prepared.
in the interview, the hiring manager wanted to know my experience with software, putting together things, figuring out if a tv goes out , what steps do you take to figure out what wrong with it. Basically how well can you explain to someone how to fix, set up, or trouble shoot and issue they are having.
Describe a time when you were faced with a difficult customer.
What is taking ownership of a persons call mean to you?
Why should we hire you
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