How would you answer a call if the person asks for a supervisor if one is not available?
Call Center Rep Interview Questions
3,445 call center rep interview questions shared by candidates
How I handled a difficult situation
why did you choose call center and why Sutherland
If I had computer experience and if I had worked in retail or with customers. They really didn't ask much and were looking for bodies that met the minimum requirements to fill the seats.
What is your favorite candy?
Do you have customer service skills.
Can you solve a problem or do you just put a bandage over it?
How would you handle an angry customer?
Tell me more about yourself
What is your biggest weaknesses?
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