What would you do if a person said they didn't want to hear about any new services they just wanted their problem fixed?
Call Center Support Interview Questions
9,665 call center support interview questions shared by candidates
Past experience building teams
Questions were easy.
Asked about my experience dealing with customer who was upset.
Mostly a characteristic of a bpo
If I had a problem working weekends and 2nd shift.
Quais eram minhas expectativas no cargo.
They did not have any questions - they tell you about the job, and then you give your feedback. This isnt a bad technique, as they can figure out if you're going to be a good fit or not.
How did you get to know about us
Are you able to multitask while on the phone with customers?
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