Personable questions since the job is selling yourself over the phone and being able to build rapport.
Call Centers Interview Questions
9,653 call centers interview questions shared by candidates
How would you describe yourself?
You obviously tend to earn a higher income then what we can offer, why do you want to work here?
What would you do if a customer was being abrasive or rude to you?
On the application it asked what salary I was looking for. I put my desired pay rate in the box and as soon as the interviewer saw it said that the job starts at $9/hr. Who can survive off that?
What is your first verbal response towards an angey customer
Are you confident/ in ability using computors
Can you work until 8pm?
Questions that were Irrelevant to the position I had applied for.
They asked to tell me something about myself. Just basic interview stuff.
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