Call Centre Customer Service Interview Questions

Call Centre

Interviewed at UnitedHealth Group

3.4★

Feb 27, 2017

Standard customer service role questions; e.g. dealing with difficult clients, experience working as part of successful team, previous experience.

Call Centre

Interviewed at Oracle

3.4★

Jan 23, 2017

Generally about customer service

Call Centre

Interviewed at Aspect

2.1★

Mar 29, 2016

Are you prepared to leave your current position with no notice

Call Centre Agent

Interviewed at Central Provident Fund Board

4★

Jan 7, 2021

Describe yourself. Whats your hobby?

Call Centre Agent

Interviewed at Sensée

2.9★

Oct 25, 2025

Can you provide your last jobs and what you did in them? This was very extensive and required online paperwork to provide.

Data Analyst/Call Centre Role

Interviewed at IFF Research

4.1★

Mar 6, 2017

you had to complete a test which was quite hard as you had to memorise a PowerPoint

Call Centre Consultant

Interviewed at Commonwealth Bank of Australia

3.6★

Feb 19, 2018

Chris is going to holidays in two weeks time for three months and want a credit limit for $10,000. She is looking for low interest rate card and want to pay quickly when back which card you will offer her. Black Gold Card limit $10,000 Rate interest free for 3 months, after 3 months 11% interest rate, $2 overseas transaction charges and flexible contract term. Silver Gold Card limit $8,000 Rate 11%, No transaction charges, Term 2 years

Call Centre

Interviewed at Lifetime Legal

3.5★

Dec 18, 2017

Why are you interested in this job

Call centre agent

Interviewed at TDCX

3.5★

Jun 30, 2025

Why did I apply for this job

Call Centre Agent

Interviewed at Firstsource Solutions

4.1★

Feb 16, 2022

What is your greatest achievement?