Présentation , parler de sois , motivation
Call Centre Interview Questions
690 call centre interview questions shared by candidates
Mostly about the experience I had with the job.
tell me a time where you set yourself a target
How long can I commit until, holiday plans, etc
The interview i had was set up to be a flowing conversation, more than a set of questions, asking me about myself and how i came to be there. The interviews now can vary greatly so it is hard to give an example of a typical question.
What are you looking for in a work environment?
Describe a time when you have gone far and beyond your responsibilities
What metrics did you measure when you were managing the customer Care Centre
Name a time you have had to deal with a difficult customer.
What is customer excellence and how ensures CBA vision?
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