you had to complete a test which was quite hard as you had to memorise a PowerPoint
Call Centres Interview Questions
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Chris is going to holidays in two weeks time for three months and want a credit limit for $10,000. She is looking for low interest rate card and want to pay quickly when back which card you will offer her. Black Gold Card limit $10,000 Rate interest free for 3 months, after 3 months 11% interest rate, $2 overseas transaction charges and flexible contract term. Silver Gold Card limit $8,000 Rate 11%, No transaction charges, Term 2 years
What is a weakness of yours and how do you overcome it?
why are you leaving your current job?
When have you given exceptional customer service?
How would you deal with a difficult customer?
What is your greatest achievement?
Why are you interested in this job
What attracted you to the role of Call Centre Agent?
Why I would want to work for this company?
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