Case Specialist Interview Questions

7,701 case specialist interview questions shared by candidates

Most questions were pretty general. i did not have that I really stumbled over. The only thing that made me think for a brief moment was when they asked to name TWO good and bad things about myself rather than the typical one. Also they asked what I could do to prepare for a bad or busy day.
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Case Manager

Interviewed at Maximus

3.2
Aug 23, 2014

Most questions were pretty general. i did not have that I really stumbled over. The only thing that made me think for a brief moment was when they asked to name TWO good and bad things about myself rather than the typical one. Also they asked what I could do to prepare for a bad or busy day.

Describe how you can handle a claim where the claimant is depressed and he is working at a bank and he is off work. He says he doesn’t want to go to work because he is depressed and stressed out with lots of paperwork. How will you manage this. Would you call the claimant first or the employer? Would you approve his/her claim or deny?
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Case Manager

Interviewed at Manulife

3.9
Jun 11, 2019

Describe how you can handle a claim where the claimant is depressed and he is working at a bank and he is off work. He says he doesn’t want to go to work because he is depressed and stressed out with lots of paperwork. How will you manage this. Would you call the claimant first or the employer? Would you approve his/her claim or deny?

Q1: Can you please name different strategies that you would use to obtain records from a difficult facility? Q2: Can you give me an example of how you handled high volume and what you did to ensure that your work was completed within your work day?
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Case Coordinator

Interviewed at Best Doctors

3.4
Sep 1, 2015

Q1: Can you please name different strategies that you would use to obtain records from a difficult facility? Q2: Can you give me an example of how you handled high volume and what you did to ensure that your work was completed within your work day?

List DSM diagnostic criteria for several different mental illnesses. Describe how you would handle a suicidal client who called you ready to act. Describe your experience. Describe your interest in the position.
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Case Manager

Interviewed at Greater Lakes Mental Healthcare

3.5
Sep 28, 2015

List DSM diagnostic criteria for several different mental illnesses. Describe how you would handle a suicidal client who called you ready to act. Describe your experience. Describe your interest in the position.

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