Why would I like to work at Geico, How does my experience make me a good fit
Claim Representative Interview Questions
3,066 claim representative interview questions shared by candidates
One of the items they asked was about prior telephone or client facing positions, in particular how you are able to communicate in these situations.
Scenario questions
Have you ever had a goal to meet? If so, what was it?
Tell us about a judgement call you had to make? Was your mgr involved in your decision
Why should we hire you?
Name a time when you had a customer who was angry and explain how you dealt with them.
Why Geico?
Lots of basic situational questions. Speak from experience and be clear and specific. They will probably ask you why you would be a good fit for the job. SELL YOURSELF! This is your opportunity to highlight what you would bring to the table. Speak confidently not arrogantly.
What would you do if a customer called in to check on an insurance claim they had regarding there vehicle that was in an accident . However you realize that the customers insurance had lapsed and you will be unable to assist them with the claim because they had no coverage. What would you do
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