As an insurance claims adjuster, you'll need excellent customer service skills, strong decision-making abilities, and the confidence to excel in a stressful and fast-paced work environment. In preparation for an interview, come ready to discuss how you would properly evaluate evidence, make sound decisions, and deal with customers who disagree with those decisions. Employers may also ask about how you would remain neutral and focused when settling claims for damages from natural disasters or other tragedies. The licensing laws for claim adjusters vary by state, so make sure to check your state's laws before going to interviews.
Basic questions. "How did you hear about this job?" "Tell me about a situation where you went above and beyond for a customer and had a positive outcome. Explain the steps you took to do so." "Tell me about a time you were not successful in satisfying a customer."
What is my work load like at my current job
You been away so long you think you can come up to speed?
What do you like the most about your job,
Are you open to work in flexible manners, in terms of location and time?
Tested my knowledge of law
Here is what your exam indicates you would have difficulty making decisions. How would you handle this?
What do you know about PIP?
There are technical tests and a personality test.
The first interview is about yourself, background, and work experience. Not sure why the 13th step is to ask canned questions like, "Tell me about a time... "
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