Claims Adjuster Interviews

Claims Adjuster Interview Questions

As an insurance claims adjuster, you'll need excellent customer service skills, strong decision-making abilities, and the confidence to excel in a stressful and fast-paced work environment. In preparation for an interview, come ready to discuss how you would properly evaluate evidence, make sound decisions, and deal with customers who disagree with those decisions. Employers may also ask about how you would remain neutral and focused when settling claims for damages from natural disasters or other tragedies. The licensing laws for claim adjusters vary by state, so make sure to check your state's laws before going to interviews.

4,787 claims adjuster interview questions shared by candidates

-Tell us about a time you had to deliver difficult news to an employee/customer. -Tell us about your greatest professional accomplishment.

Claims Adjuster Trainee

Interviewed at Travelers

4.2★

Feb 4, 2019

-Tell us about a time you had to deliver difficult news to an employee/customer. -Tell us about your greatest professional accomplishment.

A lot of tell me a time when questions.

Property Claims Adjuster

Interviewed at Travelers

4.2★

Aug 24, 2018

A lot of tell me a time when questions.

There were many situational questions in regards to customer service, as well as questions concerning the role itself.

Claims Adjuster

Interviewed at Travelers

4.2★

Mar 20, 2019

There were many situational questions in regards to customer service, as well as questions concerning the role itself.

Tell me about a time you had to change your communication style

Claims Adjuster Trainee

Interviewed at Travelers

4.2★

Mar 21, 2019

Tell me about a time you had to change your communication style

The process is not fair. In both instances I was by far the most qualified candidate. After being rejected they do not provide any reason.,in my case I'm left to ponder age discrimination at 55 it appears that this is the only explanation. In the Cat position (multiple hiring) at least 3 applicants had zero cat experience and two had no Claims experience at all. Very sad that a company called Liberty discriminates and is not held accountable.