Describe a situation you had with an upset customer and what was the outcome
Claims Adjuster Trainee Interview Questions
4,787 claims adjuster trainee interview questions shared by candidates
Are you willing to be trained?
Tell me about yourself, then jumped right into when I could start and how much was I asking.... seemed very desperate.
Tell me about yourself and why you want this job
Name a time when a customer's or co-worker's lack of organization turned a matter into a sense of urgency and created a crisis for you and how you dealt with that.
They ask you about customer service skills, multi-tasking, and time management.
I don't recall specifically. But typical STAR type interview. They even send you a prep sheet. Which I also thought was weird. Like, they are stuck in their box and that's where they want you to stay, too.
Describe a time you had multiple things to accomplish. How did you do it?
What are your possible strengths?
Are you willing to travel up to 12 weeks a year for 21 days at a time?
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