What do you know about insurance?
Claims Coordinator Interview Questions
11,892 claims coordinator interview questions shared by candidates
Give me an example of a team that you did not meet your targets and how did you make sure it didn't effect other areas of your performance
They will ask a couple of questions about your insurance, claims, motor knowledge etc. but these are not assessed.
What do you know about direct line?
What would your manager say about you?
They asked questions about the company’s values. A time you had to speak up, a time you worked with your team to solve an issue, a time you took ownership of a situation and a time you received a good customer service. After the competency based questions, there’s also a script reading whereby the interviewer acts as a customer and you act as a customer service to handle the customer’s complaints, an instruction is given regarding this.
why are you interested in the company?
Have you ever recommended a product or service to a customer and what was the outcome
Example of good customer service that you have recieved
what targets have you had to work to, personal and team targets
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