Claims Coordinator Interview Questions

11,889 claims coordinator interview questions shared by candidates

There were a total of 13 between the 2 interviews. Someone posted the first 8 which are the same for everyone. The other 5 vary but one of the questions asked to Describe a time you had to negotiate with a customer. What did you do and what were the results?
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Centralized Claims Adjuster

Interviewed at Progressive Insurance

3.9
Oct 28, 2021

There were a total of 13 between the 2 interviews. Someone posted the first 8 which are the same for everyone. The other 5 vary but one of the questions asked to Describe a time you had to negotiate with a customer. What did you do and what were the results?

Background info? education? Knowledge? What is your desired salary? Etc. The questions were very basic and typical for any position. They mainly wanted to get a feel for the person that applied to their company to see if he would be a good fit. From what I have seen, skills are not as big a requirement here, mainly how personable you can be and how chummy you can be with management afterwards.
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Claims Adjuster

Interviewed at Progressive Insurance

3.9
Nov 21, 2016

Background info? education? Knowledge? What is your desired salary? Etc. The questions were very basic and typical for any position. They mainly wanted to get a feel for the person that applied to their company to see if he would be a good fit. From what I have seen, skills are not as big a requirement here, mainly how personable you can be and how chummy you can be with management afterwards.

Recruiter asked STAR questions. Experiences dealing with past situations. When was a time you were unable to close a sale and what did you do? Tell me about a time you had to make a decision about something you weren't really familiar with?
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Medical Claims Representative

Interviewed at Progressive Insurance

3.9
Jan 3, 2017

Recruiter asked STAR questions. Experiences dealing with past situations. When was a time you were unable to close a sale and what did you do? Tell me about a time you had to make a decision about something you weren't really familiar with?

What do you know about Progressive? Why do you want to work there? Do you know what claims adjuster does? Then standart STAR questions, for example, how would you handle big load of work, how would you behave with upset customer etc.
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Claims Adjuster Trainee

Interviewed at Progressive Insurance

3.9
Jan 13, 2017

What do you know about Progressive? Why do you want to work there? Do you know what claims adjuster does? Then standart STAR questions, for example, how would you handle big load of work, how would you behave with upset customer etc.

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