They used the situational questions. Ex: Have you ever had a anger customer, and how did you handle the situation?
Claims Manager Interview Questions
314 claims manager interview questions shared by candidates
Tell me about a time where your solution to a complex problem didnt work
Describe customer service experience. How do you handle difficult clients.
none
Nothing unexpected. How would you develop the team ethos, improve productivity, quality etc.
Typical "Tell me about..."
Asked about resume background.
They required follow up homework - provide a presentation around litigation trends
Name a skill you have been working on improving within the last year.
Name a time when you were not able to complete a goal and how you dealt with it.
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