Because a claims representative works with customers and insurance companies, having listening, communication, and other soft skills are essential. Expect interview questions that will ask about your ability to deal with frustrated, confused, or injured customers. Additional questions may regard how you negotiate fair payments and your basic administrative skills.
Previous work history, why i left previous jobs, if a employer would ever say I’ve beeb late/ called out if they called them as a reference, was i okay with staring annual pay, and if i was okay with the fact that they we a 24/7 365 day of the year company.
I don't recall specific questions, but I do recall a ridiculously long "mock work" assessment over video chat with some recruiter watching my every move in silence. If this is how they expect people to excel, their work environment must be incredibly toxic.
When was a time you had to juggle multiple tasks and how did you handle it?
How do you handle stress?
Why aren't you pursuing a career in your field?
how do you type the e-mails?
Tell me about a time type questions.
Describe a time you worked in a stressful work environment and how did you manage it?
Q: How would tell a customer bad news or information about their coverage?
Why do you want to work at Geico?
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