The role playing was more dificult that I expected it to be.
Claims Service Representative Interview Questions
411 claims service representative interview questions shared by candidates
what is active listening
What would you say if I were a customer and I asked you to waive the deductible even though it's company policy?
Why geico?
Why GEICO?
Why did you choose to apply for this position?
I had to take a typing test followed by call center simulation assessment. After I cleared the tests HR invited me for first in person interview and asked me behavioral questions, strength/weakness question and how to handle a difficult customer question.
"three qualities you possess that would help you succeed in this position."
Describe a time when you had to deliver bad news to a customer
Really terrible behavioral questions.
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