I don't recall specific questions, but I do recall a ridiculously long "mock work" assessment over video chat with some recruiter watching my every move in silence. If this is how they expect people to excel, their work environment must be incredibly toxic.
Tell me about a time you had to deal with an irate customer
When was a time you had to deal with an upset customer and what did you do to assist that customer.
Name a time that you had a difficult customer and how did you diffuse the situation
Why do you want to work for Geico
Why do you want to work for Geico?
Tell me about a time when you couldn't help the customer no matter what you tried. what did you do?
Tell me about a time when you were given direct feedback and how did you take it
Tell me about a time when you gave great customer service. how did it go?
they asked me what would I do if a customer calls in to cancel their policy
Viewing 181 - 190 interview questions