Standard interview/work experience questions.
Client Representative Interview Questions
3,433 client representative interview questions shared by candidates
Why do you want to work here?
What are you looking to get out of a company?
Why do you want to join our team and this specific role? Explain your past experiences working with financial clients. Can you explain the Greeks to me?
I can't really remember the phone interview question but one thing I remember is there was no surprise question. For the in-person interview, there was no surprise question and the interviewers were very kind. They mostly asked about my past customer service experiences such as how I dealt with complaints. Because this is a service (and sales many times) related position, if you have a lot of experience dealing with people and money, you will be able to easily answer most of the questions. Some other questions I remember ... how did you resolve the situation when you have conflict with your colleague... what are you going to do if you can't help the client in front of you... and the very first question was 'tell me little about yourself' .
How do you face stressful situations
Behavioural questions regarding customer service. Up-sell skills are also tested.
Why should we pick you?
How would you handle an upset client?
Tell me about something yourself?
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