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College Intern Interview Questions
2,864 college intern interview questions shared by candidates
Q: How would you handle a displeased customer? How have you handled them before?
Ok, coming from the customer service industry, how do you think you can provide that same level of satisfaction without the face to face interaction you're used to? E.g. how can you provide good customer service over the phone
Show me (role play) how you would show a customer you're willing to help them by only using your voice.
What would be the 1st troubleshooting step you take if someone tells you their wifi isn't working on their iPhone?
It was a case study and required teamwork. It was pretty challenging to do a case study from gathering everyone's thoughts to the final deck and presentation via Skype. You really have to make quick decisions and be clear about your role in the team and make yourself shine.
What Microsoft product do you feel needs the most improvement?
What was an obstacle you had to overcome?
How would you handle a situation where a customer is asking about our products?
Why do yoo want to work at apple
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