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Community Manager Interview Questions

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Community Manager Interview Questions

A community manager focuses on engaging online communities with an organization or company. You will need to demonstrate a deep understanding of how online communities work, emerging trends, and marketing principles, as well as solid project management and well-developed communication skills.

Top Community Manager Interview Questions & How to Answer

Question 1

Question #1: What qualities of this role appeal to you?

How to answer
How to answer: Explain why you want to work with the company. Outline how your vision aligns with its brand. In your answer, demonstrate that you are enthusiastic about getting involved in and growing the company's online community. Do your research and confirm that you have a deep understanding of the company's vision and brand strategy.
Question 2

Question #2: How do you stay on top of emerging consumer trends?

How to answer
How to answer: Talk about how you actively research new trends and technology and see their market potential. Don't forget to link these back to the company's vision and always highlight how you include the community in any research.
Question 3

Question #3: What tools do you use on a day-to-day basis?

How to answer
How to answer: Use the opportunity to demonstrate your project management and organizational skills. While many community manager responsibilities can be responsive, you need to show that you can plan and deliver projects, analyze results, and iterate new projects. Talk about the tools you use to research and manage projects from beginning to end.

4,516 community manager interview questions shared by candidates

Did you ever have any differences with your manager or an important client? Explain how you dealt with the situation effectively. Your colleague promised to handle some responsibilities when conducting an event but failed to do so, leading to the failure. What would you do in this case? List the three main reasons why you want to join 91springboard as a Community Manager. Have you ever been in a situation where you had to take initiative or display leadership skills? Support with an instance. What makes you a good fit for the role, and what do you hope to get out of this position? Why are you looking for a change? Give 5 ideas of activities we can organize in Unwinds (the Friday party we organize for the coworkers). FYR, we've previously done Tambola, Logo Quiz, Pictionary, Karaoke etc. Mention three differentiating factors that set us apart from our competitors How do you define ‘Community’ in terms of 91springboard? What do you understand of 91springboard? Explain its business model.
avatar

Community Manager

Interviewed at 91springboard

3.4★
Mar 19, 2018

Did you ever have any differences with your manager or an important client? Explain how you dealt with the situation effectively. Your colleague promised to handle some responsibilities when conducting an event but failed to do so, leading to the failure. What would you do in this case? List the three main reasons why you want to join 91springboard as a Community Manager. Have you ever been in a situation where you had to take initiative or display leadership skills? Support with an instance. What makes you a good fit for the role, and what do you hope to get out of this position? Why are you looking for a change? Give 5 ideas of activities we can organize in Unwinds (the Friday party we organize for the coworkers). FYR, we've previously done Tambola, Logo Quiz, Pictionary, Karaoke etc. Mention three differentiating factors that set us apart from our competitors How do you define ‘Community’ in terms of 91springboard? What do you understand of 91springboard? Explain its business model.

Telephonic call with HR Seemed to be in a real hurry, sometimes on the verge of being incoherent. Wrapped up the call within 9 mins 1.Why do you want to join 91springboard. 2.What do you do in your free time/ what do you like to do? If money wasn't an issue what would you take up? Asked me questions based on my hobbies. 3.Situational​ question - if the hub is not able to make good sales, what would you do?
avatar

Community Manager

Interviewed at 91springboard

3.4★
Apr 10, 2018

Telephonic call with HR Seemed to be in a real hurry, sometimes on the verge of being incoherent. Wrapped up the call within 9 mins 1.Why do you want to join 91springboard. 2.What do you do in your free time/ what do you like to do? If money wasn't an issue what would you take up? Asked me questions based on my hobbies. 3.Situational​ question - if the hub is not able to make good sales, what would you do?

Face to face interview 1.Tell me something about yourself 2.Past work experience 3.What is the job role of a community manager according to you? 4.How are you fit for this role 5.How did you come across this position 6.Hobbies 7.Situational questions If a colleague has booked the same meeting room for two members, how will you deal with it? What will your reaction be towards your colleague? If two people get into a fight at the hub, what action will you take? Etc. 8.Was asked to write a small piece for a promotional activity of 91springboard
avatar

Community Manager

Interviewed at 91springboard

3.4★
Apr 10, 2018

Face to face interview 1.Tell me something about yourself 2.Past work experience 3.What is the job role of a community manager according to you? 4.How are you fit for this role 5.How did you come across this position 6.Hobbies 7.Situational questions If a colleague has booked the same meeting room for two members, how will you deal with it? What will your reaction be towards your colleague? If two people get into a fight at the hub, what action will you take? Etc. 8.Was asked to write a small piece for a promotional activity of 91springboard

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