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Community Manager Interview Questions

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Community Manager Interview Questions

A community manager focuses on engaging online communities with an organization or company. You will need to demonstrate a deep understanding of how online communities work, emerging trends, and marketing principles, as well as solid project management and well-developed communication skills.

Top Community Manager Interview Questions & How to Answer

Question 1

Question #1: What qualities of this role appeal to you?

How to answer
How to answer: Explain why you want to work with the company. Outline how your vision aligns with its brand. In your answer, demonstrate that you are enthusiastic about getting involved in and growing the company's online community. Do your research and confirm that you have a deep understanding of the company's vision and brand strategy.
Question 2

Question #2: How do you stay on top of emerging consumer trends?

How to answer
How to answer: Talk about how you actively research new trends and technology and see their market potential. Don't forget to link these back to the company's vision and always highlight how you include the community in any research.
Question 3

Question #3: What tools do you use on a day-to-day basis?

How to answer
How to answer: Use the opportunity to demonstrate your project management and organizational skills. While many community manager responsibilities can be responsive, you need to show that you can plan and deliver projects, analyze results, and iterate new projects. Talk about the tools you use to research and manage projects from beginning to end.

4,515 community manager interview questions shared by candidates

Had two sets of skype interviews. Both competency-based + standard questions on why you have applied. No negotiation regarding salary is possible (irrespective of experience and qualifications). EQ tests were organized before personal interviews. Personal interviews did not take place (I could not fly in to Geneva on the specified day, because of severe weather conditions my flight was cancelled). Expenses for visa issuance and ticket was never reimbursed, although promised. The HR person fed me in with promises to reschedule and this never happened. When I already accepted another offer and contacted the HR 2 months later she told me they had made an offer to another candidate and could not give any clear reason on why they have not notified me. Overall, the experience was not positive mainly because of the nontransparent processes.
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Senior Community Manager

Interviewed at World Economic Forum

3.1★
Jun 13, 2013

Had two sets of skype interviews. Both competency-based + standard questions on why you have applied. No negotiation regarding salary is possible (irrespective of experience and qualifications). EQ tests were organized before personal interviews. Personal interviews did not take place (I could not fly in to Geneva on the specified day, because of severe weather conditions my flight was cancelled). Expenses for visa issuance and ticket was never reimbursed, although promised. The HR person fed me in with promises to reschedule and this never happened. When I already accepted another offer and contacted the HR 2 months later she told me they had made an offer to another candidate and could not give any clear reason on why they have not notified me. Overall, the experience was not positive mainly because of the nontransparent processes.

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