Describe the service support and approach for a customer which has critical issues. How do you overcome stress and multi-tasking? What do you know about IoT, SaaS, and on-premises Microsoft solutions? How would you describe Azure to a senior, that has no understanding of how the cloud works? What situations where customers have been narrow minded, and lacking patience did you overcome, and how?
Easy, situational questions about previous experience and skills
Pourquoi postuler à ce poste et quelles sont vos qualités pour être en condition de succès chez Microsoft
why do you want to be in this role, give me a time you handled a difficult customer situation
What are you doing currently? What do you know about the role? How do I manage customers and engagements? How do you keep things on track?
Tell me about a time you had a bad customer experience
Tell me about yourself List an experience where you had challenges
Why MSFT? Why CSAM? Tell me about a time you deal with a difficult customers.
Tell me about a time when you experienced a major organizational change.
Tell me about a time when ... Generic behavioral questions.
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