Basic questions like, have you worked in a call center before. Tell me how you would handle an angry customer, etc.
Customer Advocate Interview Questions
5,032 customer advocate interview questions shared by candidates
Are you willing to cross staff or relocate
What is your long term plan.
oddly I was interviews by 4 team leaders.
What are your strengths and challenges in the field? How would you handle a difficult angry caller or a caller in crisis?
Why are you leaving your current role and what makes you want to work at UHG? What is your current salary/ When can you start? will you have any issues getting to work?
What were my previous job duties.
Standard interview questions.
Have you ever been in a situation where customer was angry or something and how handled that customer?
What is your opinion on customer delight
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