Customer Assistant Interview Questions

10,272 customer assistant interview questions shared by candidates

Why do you want to work for Lloyds? Give us an example of a time you dealt with a stressful situation? Give us an example of a time you provided excellent customer service/when you went above and beyond for a customer? Give us an example of a time you dealt with a complaint?
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Customer Service Assistant

Interviewed at Lloyds Banking Group

3.6
May 29, 2018

Why do you want to work for Lloyds? Give us an example of a time you dealt with a stressful situation? Give us an example of a time you provided excellent customer service/when you went above and beyond for a customer? Give us an example of a time you dealt with a complaint?

A customer has complained because you didn’t have her favourite chocolate biscuits in stock and they were also out of stock last time she visited the store. There isn’t a delivery until tomorrow morning. How do you deal with this situation?
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Customer Service Assistant

Interviewed at Lidl

3.4
Sep 17, 2018

A customer has complained because you didn’t have her favourite chocolate biscuits in stock and they were also out of stock last time she visited the store. There isn’t a delivery until tomorrow morning. How do you deal with this situation?

Why did you leave the previous workplace? Why choose this area of work? Future career plans? Leadership skills & examples? How would you solve a hypothetical problem within the department? Let's say delivery was not on time and there are some serious consequences.
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Lead Customer Care Assistant

Interviewed at Honeywell

4.1
Nov 27, 2018

Why did you leave the previous workplace? Why choose this area of work? Future career plans? Leadership skills & examples? How would you solve a hypothetical problem within the department? Let's say delivery was not on time and there are some serious consequences.

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