1) Do you know any history of the company? 2) Scenario question e.g. if a customer wanted to try something on but the changing rooms were full and there was a line how would you advice them. 3) Put these in order of most important to least important; helping a customer, replenishing stock, picking up stock from the floor.
Tell us a bit about yourself?
How would you deal with problem customers?
Do you know about search engine optimisation
Why should Screwfix keep good relation with customers?
What was your toughest situation and how did you handle it?
to describe yourself as a toy product
What ways do you think the business can save money apart from community charities?
What is your favourite NOTHS product and why?
What do you think makes great customer service?
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