Why M&S? What does customer service mean to you? Can you give me an example of a time you used innovation that produced positive results? Can you give me an example of when you were integral?
Customer Assistant Interview Questions
10,285 customer assistant interview questions shared by candidates
Why do you want to work at M&S?
they ask you about four I's, individuality, independence, initiative and intelligence. and how you've shown these in your life - basically try to give a sensible answer but don't long it out. They ask you about your availability.
Why do I want to work at Mark's and Spencers
Role play - Advise a customer, showing product knowledge and selling skills.
Describe your journey here this morning
I was asked about when I had shown qualities matching all of the 4 I's. I was only expecting to have to address a couple of them but I had prepared for all 4 as I didn't know which they would ask me about. I was also asked about whether I liked technology. Obviously I'd used technology to get so far but this question was about whether I liked technology. I'm an older candidate and many people of my age are technophobes. Fortunately I'm a technophile.
About previous job,why you want here?
Role play o, how to deal with a customer while you were doing something already.
What do you make of m&s
Viewing 2071 - 2080 interview questions