Customer Assistant Interview Questions

10,268 customer assistant interview questions shared by candidates

1. Why do you want to work for Sainsbury's? 2. What do you think makes good teamwork? What examples can you give of how you have worked in a team? 3. Can you give an example of how you have given excellent customer service?
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Customer Service Assistant

Interviewed at Sainsbury’s

3.6
Aug 31, 2018

1. Why do you want to work for Sainsbury's? 2. What do you think makes good teamwork? What examples can you give of how you have worked in a team? 3. Can you give an example of how you have given excellent customer service?

Competency: Tell me about a time where you have handled a difficult customer Lots of case study questions: - ‘You’ve loaned a friend money and they aren’t paying you back. How would you deal with this?’ - ‘A customer calls and explains they can’t sleep at night because of their financial situation. How would you approach this and what would you say to this customer?’
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Customer Assistant Representative

Interviewed at Computershare

3.3
Jun 20, 2022

Competency: Tell me about a time where you have handled a difficult customer Lots of case study questions: - ‘You’ve loaned a friend money and they aren’t paying you back. How would you deal with this?’ - ‘A customer calls and explains they can’t sleep at night because of their financial situation. How would you approach this and what would you say to this customer?’

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