Customer Care Representative Interview Questions

2,008 customer care representative interview questions shared by candidates

There is a brief computer test where you fill in basic answers to troubleshooting questions. How would you guide a customer to our website from the desktop? What steps would you take to resolve an internet connectivity issue on your PC before contacting a manager? If you can use a PC, you can probably answer these questions effectively.
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Customer Care Representative

Interviewed at Spokeo

3.5
Nov 29, 2016

There is a brief computer test where you fill in basic answers to troubleshooting questions. How would you guide a customer to our website from the desktop? What steps would you take to resolve an internet connectivity issue on your PC before contacting a manager? If you can use a PC, you can probably answer these questions effectively.

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