The basic interview questions. About my experience. How many years experience. The second interview was more personal about how I would handle myself in situations, etc. it went very smoothly.
Customer Care Representative Interview Questions
2,008 customer care representative interview questions shared by candidates
What type of experience do you have?
Availability is key, make sure you have open availability for all operational business hours
I cant remember exact questions but they were questions that i answered about my last job.
what could you bring to the role
The hardest part of my interview was that it took place during a halloween party - which means I was interviewed by someone dressed as a witch - very distracting
How do you deal with a customer that you can't help?
Why do you want to work at American Express?
What can you bring to this job that the other candidates can't?
How would you handle a difficult situation with a coworker?
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