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Customer Care Representative Interview Questions
2,008 customer care representative interview questions shared by candidates
Do you have any websites of your own or any experience building one?
Why did I choose BECU
Just the part of selling and the handling of irate customers.
Most of the questions were behavioral based questions 1.Please provide an example of a time when you went above and beyond to satisfy an upset customer
Are you able to work at home full time?
Roleplay about phone issue i had to take out my own phone and pretend to help a customer.
Are you interested in Sales?
What are you strengths and weaknesses?
Please review STAR method (https://theinterviewguys.com/star-method/ ). I honestly was a nervous reck, but that's always when it comes down to interviewing. Most employers are looking to see how you would respond to certain situations. ( waiting now for yay/orNay)
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