Why do you want to work for the company?
Customer Care Representative Interview Questions
2,008 customer care representative interview questions shared by candidates
I had to read a senerio and then was asked to sell a hotel room based on the senerios.
Pourquoi Payfit ? Que connais-tu de la paie ? Pourquoi veux-tu travailler dans la paie ? Resume moi ta vie (centre d'interet etc) de ton enfance à maintenant en 5 min
How would you handle an irate or very disgruntled customer? Can you tell me about an experience where you dealt with a difficult customer and what was the outcome?
This is a STAR interview so they asked about difficult customers and how you turned the situation around.
What challenges have you faced that you’ve overcame to make you better for this position?
None that stumped me.
What mistake did you make at your previous job and how did you correct it.
How do you handle difficult situations?
I was asked several questions about my prior sales experience and experiences with de-escalation
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