Questions were a mix based largely on the presented challenges which helped show current knowledge and capabilities, with the expectation the candidate isn't the expert necessarily. Good focus on soft skills questions in relation to customer interaction, including working through past strongDM tickets.
Describe your current job
Explain containers to your grandmother
Walk me trough troubleshooting a ticket ?
What should you do when you don't know the answer what clients asks?
Design a Story on Times, that must contain and use specific actions.
What is one of your greatest achievements?
Tell me about a time where you had a negative experience with a customer and what you did to resolve it.
Describe your past experiences with telecom.
La entrevista técnica fue corta. La entrevista con el manager fue larga pero no tediosa, más bien interesante dado que fue más una plática sobre las actividades que se realizan en el puesto y a la vez sobre la experiencia de uno mismo.
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