There were a couple of difficult situational questions but due to the nature of the questions it would be very easy to identify me if I were to post them here.
Customer Operations Specialist Interview Questions
65,271 customer operations specialist interview questions shared by candidates
What technology trend do you see that will affects operation department?
Tell us of a time when you had to venture outside of company procedures or protocal in order to satisfy a customer.
Comfortable with 24*7 work environment or not?
In your questionnaire you said you prefer to walk to work. You may have to relocate and it might be impossible for you to do this. Is that a problem?
If a friend can say one word about you, what is it?
Given this scenario, what are you recommendations? 2 mins to prepare and then must answer over video recording
How will you cope up with situation when your smes have greater understanding of process than you? Why are you joining Genpact when you are working in org that pays better?.... .
When have you changed the way something is done?
What is OBDC?
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