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Customer Relations Interview Questions

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12,563 customer relations interview questions shared by candidates

I did not personally find any particular question to be incredibly difficult, although challenging. Much of the interview was - "so you have XYZ situation, how would you handle that?" I found the process to be fun, thought-provoking and above all, it gave me a much better sense of the job duties and responsibilities.
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Employee Relations Specialist

Interviewed at Day & Zimmermann

3.8★
Feb 28, 2014

I did not personally find any particular question to be incredibly difficult, although challenging. Much of the interview was - "so you have XYZ situation, how would you handle that?" I found the process to be fun, thought-provoking and above all, it gave me a much better sense of the job duties and responsibilities.

I'd prepped well for questions - but one of the team did ask me to recall how I responded to a negative media situation. Not something you always get asked (normally just talking about learnings, and positive pointers) so it caught me off guard.
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PR Manager

Interviewed at eharmony

3.5★
Jun 3, 2014

I'd prepped well for questions - but one of the team did ask me to recall how I responded to a negative media situation. Not something you always get asked (normally just talking about learnings, and positive pointers) so it caught me off guard.

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