Have you had any call centre and sales experience
Customer Service Advisor Interviews
Customer Service Advisor Interview Questions
"As the first point of contact between a company and the client, a customer service advisor must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure."
51,245 customer service advisor interview questions shared by candidates
Some questions were like: Can you work any hours between 8am - 11pm est? Also was told, this position starts off at $10 hourly(no matter what I saw online at other sites)and if I am willing to accept that?(they don't tell you that u are given more than 1 choice in salary like $10.50 plus $1k bonus after 6mos(as temp), or $11.00 hourly & then goes up to $11.50 + benefits if hired on, etc(plus crazy over time). Oh, and only was interviewed by 1 person & you get to choose who does the interview from a list of people they provide w/time slots and a calendar to pick what days and times work for you.
List the following in your order of priority; Money, Ambition and Travel.
Very little technical questions, probably because they do not know themselves.
How long have you been interested in working in the cosmetic industry?
You've had some leadership experience with leading a couple people but in this position, you will be leading 30-50 people. How will you adjust to this change?
do you question authority
What do you know about Lord and Taylor?
Why do you think you are a good fit for ICM
Regular interview questions
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