- Name a time you went above & beyond for the customer? - Demonstrate an example of bad customer service based on your own experiences? - Detail a time you have worked sucessfully as a team? - What attracted you to aplly for this role? - What does good customer service means to you? - What are the duties of customer service assistant?
What services we offer would you tell customers about?
What qualities can I bring to the job
How do you fit the job description?
Are you willing to work late hours?
Why did you apply for this role?
Tell me a time where you priorities s task and how did you prioritise it?
Can you remember a time when you had to prioritise a large amount of tasks, how did you overcome this?
How would you handle a conflictive customer?
Went through a script i.e Job hours? Previous skills in previous job roles?
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