What does great customer service mean to you?
Customer Service Assistant Interview Questions
2,529 customer service assistant interview questions shared by candidates
Telephone interview was asked Why do I want to work for sainsbury? Why should I be hired ? Previous example of delivering excellent customer service? And other general questions. Face to face I was asked Again example of delivering excellent customer service. Example of helping out someone else Example of working in a team. That's about it really.
None of the questions were unexpected or difficult.
Give an example of when you went the extra mile for a customer...
What do you think would be the most difficult part of the job?
What made you want to work for Sainsbury's?
If you had an irate customer, how would you deal with it?
What attracted you to this role?
Any hobbies?
What experience was relevant When had I gone above and beyond for a customer before
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