Customer Service Assistant Interview Questions

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A customer has complained because you didn’t have her favourite chocolate biscuits in stock and they were also out of stock last time she visited the store. There isn’t a delivery until tomorrow morning. How do you deal with this situation?
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Customer Service Assistant

Interviewed at Lidl

3.4
Sep 17, 2018

A customer has complained because you didn’t have her favourite chocolate biscuits in stock and they were also out of stock last time she visited the store. There isn’t a delivery until tomorrow morning. How do you deal with this situation?

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