Just go through about the Amazon leadership principals
Customer Service Associate Interview Questions
8,830 customer service associate interview questions shared by candidates
It was mostly Scenario questions
speak about a self chosen topic for at least 5 mins
write an email to the x customer for a reason in given time
What do you know about Amazon
How did you feel in lock down and what do you prefer online shopping or offline shopping
Tell about yourself and general information
Why only amazon?
A roleplay on the phone, a "customer" asked how she could find a specific type of iPod, and where she could find the information on the iPod colour, size, etc, and whether it was big enough for her to store films on it.
Why do you want to work for Amazon ?
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