They asked about prior work history.
Customer Service Associate Interview Questions
8,831 customer service associate interview questions shared by candidates
What hours are you available?
Availability for the job?
What would you do if your asked to train someone in something you don't know how to do yourself?
How do you handle workplace conflict?
How would you handle a difficult customer ?
The most unexpected question was "when are you available?"
How familiar I was in sales?
Name a time you lost a customers trust, and had to gain it back. What did you do to reassure the customer, and why?
How would you deal with a difficult customer?
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