HR questions were not soo tough. There were questions like tell me about yourself, what do you know about dell, why do you want to join , and some hr questions. There will be shifts for this profile . some technical questions were also asked
Customer Service Associate Interview Questions
8,831 customer service associate interview questions shared by candidates
how I handle the clients
How did you handle pressure at your previous work?
Tell us how your experience is relevant to the role.
Describe a time when you received negative feedback and how you turned it positive. Describe a time when you got feedback that you didn't agree with. Why fidelity?
If you would have an elephant, which you could not sell, leave somewhere, what would you do with it?
Previous experience
You are working alone with a long queue of customer, he hears a sound of glass smashing ,what would you do ?
Tell me about a time when you had to go above and beyond your job role.
What are three things you noticed around the store that we can improve on
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