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Customer Service Associate Interview Questions
8,831 customer service associate interview questions shared by candidates
How you'll react and solve the problem if you will have to do three big projects for three important clients and the deadline is tomorrow morning? Consider that you wont be able to finish on time because of the amount of work you'll need to do.
Very simple minded questions. Star method
Why is customer service important to a company?
I think the year was asked by them
Why you are choosing BPO/Customer Support ?
Round 4: Voice Versant a)You hear a voice and Repeat it properly. b) Give a simple answer to the questions. c)Jumbled sentences rebuild. Note: all the above test is on call by IVR so be very clear and loud in speaking so it gets recorded properly.
Pick up a topic and talk about it
Tell me about a time when you managed a conflict.
Tell me your experience about shopping with Amazon?
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