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Customer Service Interviews
Customer Service Interview Questions
As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.
128,229 customer service interview questions shared by candidates
They asked about a lot of computer techniques.
Why southwest?
what's your previous experience that you do train someone in?
Why should we hire you?
How many unplanned absentances are acceptable in a one year period ?
Why do you want to work for VXI?
Name one of your biggest accomplishments
In question 7 i was given a scenario where a video of a man saying: Hi there my name is John and i am hoping to save for a car in about a year and wanted to deposit a $20,000 check into my account. Can you help? then I to answer as if I were a teller .
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