The most basic questions you can think of, that is what they asked. Do you have a pulse?
Customer Service Interviews
Customer Service Interview Questions
As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.
128,229 customer service interview questions shared by candidates
Evening and week end availability?
Can I work as a team member? Are you a hard worker?
Tell us about your self
Where do you see yourself in 5 years? Why do you want to work with us?
name a time you went over and beyond for a customer?
If your supervisor or manager did something that violated company policy or the law what would you do?
What 5 words would your colleagues use to describe you?
How do handle customer complaints.
How do I know that you wouldn't accept a position from a totally different company if you were called upon by a recruiter, and offered $10k or $20k more per year?
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