Why do you want to work for VXI?
Customer Service Rep Interview Questions
76,742 customer service rep interview questions shared by candidates
Name one of your biggest accomplishments
What is your availability?
In question 7 i was given a scenario where a video of a man saying: Hi there my name is John and i am hoping to save for a car in about a year and wanted to deposit a $20,000 check into my account. Can you help? then I to answer as if I were a teller .
How much customer experience did I have?
How would you handle a difficult customer?
There were no questions, it was a group interview.
if I was able to multitask
What does empathy mean to you?
Tell us about a difficult situation with a customer and how you resolved it.
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