How would you handle a irate customer?
Customer Service Representative Csr Interview Questions
76,147 customer service representative csr interview questions shared by candidates
Tell me about a time when an employee asked you to do something unethical. Tell me about a time you received good customer service. Tell me about a time you received poor customer service. Tell me about a technical issue you recently resolved at home.
Next question : a customer has 6225 in savings he adds 800 cash plus 2000. how much he has in total ? 6225 +800+2000= 9025. Next question : A customer has 8600 in savings he has a limit of 1500 , how much he has left in his account? 8600-1500= 7100 left in account . Next question: a customer has 3640 in account and takes a loan of 5500 how much will he have left? it should be 1860. After all this i didn't pass the test and when i have asked for feedback he said he can't tell me why as the comp doesn't say why?
Can you work under pressure
Do you have similar experience in financial services?
Do you have all the equipment necessary ?
what are your skills and what is your previous experience
Do you know how to speak French?
How are you at punctuality?
They will ask about Previous experience
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